How do integration rules function within Pega?

Integration rules play a crucial role in how Pega interacts with external systems, and this aligns directly with the functionality described in the correct answer. When using integration rules, Pega applications can seamlessly connect to and interact with various external systems, allowing for data exchange, service invocation, and other integration-related tasks. This capability is essential for ensuring that Pega applications can enrich their processes with data and maybe even services that exist outside of the Pega environment.

The integration rules provide the necessary frameworks and configurations for establishing these connections, whether they involve web services, databases, or other external APIs, thus enabling the application to retrieve and send information as needed.

Understanding the importance of integration in a business context enhances the value of the Pega application, as it can serve as a central hub that orchestrates interactions across various data sources and services.