The relationship between a case and the work type is established using which rule type?

The relationship between a case and the work type is defined using the Case Type rule. In Pega, a case type represents a specific type of work that can be processed within the system. It encapsulates the structure, behavior, and data flow associated with a particular process or business requirement. By defining a case type, you designate how work is initiated, the stages it goes through, and the data attributes it will utilize.

The case type serves as a blueprint for creating instances of that work type, ensuring that all associated processes, data elements, and rules are correctly aligned with the defined case structure. This foundational rule is crucial in the design and execution of business processes, as it sets the stage for how work is handled from start to finish in Pega applications.

In contrast, the class rule primarily defines the categorization of objects in Pega and is more focused on inheritance and structure within the application's architecture. The cover rule pertains to grouping multiple case types for easier management but does not establish a direct relationship between a case and a work type. The application rule deals with the overall setup and configuration of the environment in which case types and rules operate, but again, it does not specifically define individual case types.