What does the term "context" refer to in Pega?

In Pega, the term "context" refers to the data and environment that are relevant to a specific case or interaction. This concept is crucial because it encompasses the state of the application, the data being processed, and the rules that apply to that specific transaction or case. Context influences how processes are executed, what data is visible, and how the user interface presents information to users based on their specific situation.

For instance, when a user is working on a particular case, the context provides all the necessary information, such as the current status of the case, any related cases, and relevant business rules, allowing for seamless and informed decisions throughout the lifecycle of that case. Understanding context enhances both user experience and system performance, facilitating targeted interactions with the application.