What is the function of a "case stage" in Pega?

A case stage in Pega serves the crucial function of grouping related steps within a case life cycle. This means that each stage organizes the tasks and processes that need to be completed to move the case forward. By structuring cases into stages, Pega enables a clear visualization of the workflow, helping users understand what tasks need to be done and in which order. It also allows for better management of progress, as each stage can represent a distinct phase in the overall life cycle of the case.

The grouping of steps into stages allows for better alignment and focus on specific objectives that must be achieved at each point, facilitating efficient case management and enhancing the user experience throughout the process. This design promotes clarity and organization in handling complex workflows, making it easier to track progress and manage resources effectively.