When talking about goal time and deadline time, which of these statements are correct?

The statement that the goal time starts from the time an assignment is created is indeed correct. In Pega, goal time is used to define the target time within which an assignment should ideally be completed. This timing begins when the assignment is created, allowing the workflow to track how quickly tasks are being addressed in accordance with process targets.

Understanding this concept is essential for effectively managing and monitoring the performance of process assignments. By setting the goal time to start at the creation of the assignment, it aligns expectations for task completion and enables timely follow-ups if assignments are pending as the goal time approaches. This approach facilitates prioritizing workloads and enhances overall efficiency in process management.